Customer Support
At Bose Corporation, we measure success by the satisfaction of our customers. We are dedicated to bringing you products of superior quality and providing exceptional service. Our commitment is simple: Your satisfaction is guaranteed.
Service & Support:
We want you to succeed, and our support doesn't stop once the system is installed. If at any time you experience a problem or need support, we're here to help.
Note: If you are having a problem with your Bose audio system, please contact the Bose audio technical support line at 1-877-210-3782 or click here for more information. The ElectroForce Systems Group cannot provide support for audio-related questions.
Here's how you can contact us if you need technical assistance with your test system:
ElectroForce Toll Free Hotline: 1-866-835-1800
Monday through Friday 7:30 a.m. to 5:30 p.m. Central Standard Time*
*If calling for technical assistance after hours, stay on the line for an operator who will locate an available service person to return your call.
OR
Email us at: electroforceservice@bose.com
Before you call or e-mail:
In order to help us provide the best possible service, please be ready to provide the following information:
- Your Company or Organization Name
- Product Type (example ElectroForce 3200, SGT 9110, Servopnuematic, or BioDynamic system, etc.)
- System ID (Serial Number)
Located 1.) in WinTest® software by clicking on Help then About, or 2.) found on a product label on the computer or on the back of the system
- Description of the Problem
Products and Services:
Whether you need immediate technical help, calibration services, or accessories and upgrades, look to the Bose ElectroForce Systems Group for continued assistance.
Calibration Services
Parts & Accessories
Control Upgrades
Calibration and Support Plans
Training
Feasibility Test Consulting
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ElectroForce Systems Group